Selling Class Assignment

In this case, Margaret Sprunger is handling the sales rep Jenner is accused of perfunctory secluded information. Firstly, Margaret should take further investigation on this case. She should investigate clearly that did Jenner pass the private information to Orthopedics. subsequently the investigation, if she finds out that he in reality pass the confidential information to Orthopedics, the play along can fire Jenner. It is criminal for any staff to participate in trading on the confidential information. And this case should send a memo to the whole company.This showings the employees that passing confidential information to others is a serious issue and can remind them the upshot of doing this If Margaret didnt have any evidence to proof Jenner is convicted, she should explain to bobfloat Heckman about this issue. And also need to explain to Jenner the whole issue. Jenner may be upset by this issue and loss morale. The company should motivate Jenner. After that, the compan y should take more or less action to minimize the possibility of sales rep to leak some confidential information to others. This is related to the good and profound responsibilities of the staff.The first thing is to set up the jurisprudence of morality in the company. A code of ethicsis a written honorable guideline to let the employees to follow. Having a code of ethics can show that the organization cares about whether its employees behave in an honorable manner. The company is obligated for establishing, communicating, and enforcing the ethical standards they expect their salespeople to follow. They should provide some training for them to understand the code of ethics as they may not know how to follow the ethical standard in some situation.In the training lessons, they will face some ethical dilemma, this gives them a guideline to handle it when they face in the change process. Besides that, sales managers must ensure that their salespeople are aware of their legal resp onsibilities. They must provide training with regard to their legal responsibilities. This can stay them to do some illegal things. Sometimes they may not plane know they are committing crime and dont know the unassumingness of some action like passing confidential information to others. The company should update them with the most recent court case and the enactment of laws.