Monday, June 3, 2019
Impact Of Social Networking On E Business Information Technology Essay
Impact Of Social Networking On E Business In have a bun in the ovenation Technology EssaySocial intercommunicates have changed the fashion network users announce, search for and sh be data today. For example, increasing the relations between e-businesses and affable networks gage improve user satisfaction.Using data from blogs, forums and online journals, the evaluated impact that social networking has on e-businesses and e-commerce sites. The results show that while the majority of users do engage in social networking, those e-businesses and e-commerce site that transact with the social networking sites generally obtain significant benefits in the form of product promotion, branding and loftyer user satisfaction that the ones that dont. This is clearly shown by the illustration and graphs shown in this research report card.IntroductionIn its early years, e-business was used for uploading fundamental knowledge about products and services and now it provides corporate kn owledge on sites that sell matures and services on the internet. If comp ard to e-commerce, the purchases made online are unlimited. E-commerce involves online financial transactions roundabout social networking sites uniform Facebook, Hi5, Friendster and MySpace have made a significant impact on how todays internet users communicate, search and share data. Users join these social networks, publish and aver their own profiles by using publishing tools, they besides establish bear ons to their friends. The social links are evidence that trust has been established between the attached users.The marketing strategies of social networks can have a huge impact on e-business, for example, users can become members of both the social network and e-business. For example, users who buy or sell items on Ebay can leave links of their products on their MySpace account. To guide their financial decision-making, the social networks and e-business offers users cultureon how they are connected to each authorization transaction partner.Since majority of internet users engage in social networking sites, those who do business with friends of friends end up benefiting from higher user satisfaction. The analyzed results show that social networking has a positive impact on e-business.Outline of the paperThis paper is organized as follows member 2 Introduces Social NetworkingSection 3 Introduces E-businessSection 4 Introduces E-commerceSection 5 Outlines the impact of social networkingon e-commerce and e-businessSection 6 ConclusionSocial networkingSocial networking has always been known for its interactive intercourse with online participants who are brought together electronically to share views, upload images and so many other features.Social networking is free and all it takes is commitment, it has a short learning twist and provides access to global market.TagWorld social site was the first to embrace e-business and that has revolutionized social networking, it has also given them a competitive advantage over their rivals similar MySpace and Facebook.TagWorld members can post items for sale in the new classifieds section, which can be searched by tag similar to a subject or catagory, keyword or zip enactment radius. Multiple images of an item can be included with the ad, as well as a payment model. Sellers can choose a fixed price or mark the item negotiable which allows buyers and sellers to haggle over a price.PayPal is integrated into the site to make paying for items easier.Items appearing in the classifieds can also appear in storefronts that members can incorporate into their personal Web pages.Mello (2006)T8Below is the size and growth of the top social networking sites.Profiles12 months GrowthHi598.9m33.6m51.6%Facebook50.1mn/an/aFriendster50.9m19.6m62.5%MySpace184.1m82.7m81.5%Size GrowthThere are two types of social networking services they are, internal and external.Internal Social NetworkingThese are for mysterious communities lik e companies, organizations or associations. Most companies want their staff to stop using external social networks since its unproductive, so they block the external social sites.2Their staff can communicate with each other or even with different departments.1External Social NetworkingThis is a public network, where all web users can access it. Most social networking sites are used to attract advertisers. A good example is Facebook, Hi5, Friendster and MySpace.Social Networking AnalysisThis is the mapping and measuring ofrelationships between people. It is usedfor the analysis of social structures.A good example of a social networking analysis tool is the Sentinel Visualizer product 5. The tool is used to meacertain(p) the degree of centrality, betweenness centrality, closeness andEigenvalue.Degree centralityThis is patently the number of direct relationship that a user has. If a user has more relationship, he or she is an active p story in the network as shown below.In the above i llustration, Alice has the highest degree centrality, which means that she is quite active in the network. For her to get to Rafaels clique she has to go through him 5.Betweenness CentralityThis identifies a users position within a network in terms of their ability to make connections with other groups in the network. The user with a high betweeness centrality has a big influence in the network as shown below.In the example above, Rafael has the highest betweenness because he is between Alice and Aldo. Alice and Aldo have a slightly lower betweenness because they are essentially only between their own cliques. niggardnessThis measures how fast a user can access more users in a network. A user with a high closeness has a high visibility as to what is happening in the network.EigenvalueThis measures how close a user is to other highly close users within a network, this is measured globally.Some companies like SAS Institute have come up with a system called SAS which detects and preven ts fraud on social networks 4. The same system measures productivity and provides other information to succor manage the site efficiently and effectively 4.E-businessThis is basically a way of conducting business electronically. E-business involves business processes like electronic purchasing and supply chain management, process orders electronically, handling customer service, and cooperating with business partners.E-business involves a business cycle of production, sales, procurement, distribution, payment and marketing so its not hard for it to work for any business. There are several applications that can benefit e-business, these are blogs and forums. These get out show the e-business how its users like their products by viewing their comments.E-commerceThis basically means conducting business electronically, mainly via the internet.E-commerce has impacted sectors in governments much(prenominal) as the cultural and information sector. Another industry that may have a large future growth via e-commerce is banking. With the continuity of ecommerce, there ordain be futuristic issues like social, economic and concealing. Most of the internet users fear buying from online businesses since they often have limited guarantee about the privacy of their information. If such problems are resolved, e-commerce can play a positive role in improving the world business.Some applications that are used in e-commerce are email, online banking, teleconference and newsgroup. With e-commerce, users can conduct business anytime, access the global market, allow customers self service or customer outsourcing.There are constraints of e-commerce, they areTime for pitch shot of physical products, e-commerce is often used to buy goods that are not locally available thus taking time and money, this is due to the buyer and seller existence from different countries.Physical product supplier de stayry uncertainty, most of the time e-commerce purchases are made on trust. This i s because having access to the product physically is not possible, a purchase is made on an expectation of what that product is and its condition.Another reason is that supplying businesses is conducted across the world, a user or buyer cannot be sure whether or not the supplying businesses are legitimate and are not just going to take his or her money.Perishable goodsGoods bought and sold through the internet tend to be durable and not perishable, they need to survive the trip from the supplier to the purchasing business or consumer.Limited and selected sensory informationany(prenominal) a user buys, all they can see is the images of the product and its description. They cannot smell, weigh or even inspect it as they would if it was in a local store. returning(a)Returning goods online can be difficulty since most e-commerce business has stated that in their return policy.Privacy, security, payment, identity and contractMost of the time e-commerce businesses have issues of privacy of information, security of the same information and payment details.One would think that the availability of goods online would increase competition and lower prices, but this doesnt always occur. A good report may allow a seller or a retailer to control his or her area of market.7 Below is a diagram of the complaints made by Australians e-consumersImpact of social networking on e-commerce and e-businessE-businesses and e-commerce sites cannot compete in todays market without collaborating with social networks. There are several impacts that Social networking has on e-business and e-commerce, such as economical and social impacts. These are shown belowEconomical ImpactsOne of the main advantages social networks have is millions of users, e-businesses and e-commerce sites have come up with ways of pulling or attracting those users to their sites. For e-businesses and e-commerce sites to very benefit from social networks, they need to use the following marketing strategiesDriving i nternet traffic for ad revenueBrand constructionLink building for traffic and Search engine optimizationPromotion of goods and servicesAffiliate MarketingPay Per Click AdvertisingDriving Internet Traffic for ad revenueDriving traffic to a site is very inexpensive. Hence, e-commerce and e-business sites have to be attractive with rich contents so as to ensure user interactivity. This scheme will benefit both the social networks and the e-business/e-commerce sites.Benefits of Driving Internet Traffic for ad revenueIt is far better than pay per click as you already direct viewers to the pageIf an e-commerce or e-business site uses this dodging, it will be able to view their competitors, their products, services and their current strategiesLink building for traffic optimizationE-businesses and e-commerce sites can place links in social networking sites which will actually boost the traffic of their websites.Benefits of Link building for traffic optimizationThis strategy can help e-bu siness or e-commerce sites build trust by having multiple one-way links to their sites.It is a cheap way of driving traffic to the e-business or e-commerce sites.Promotion of goods and servicesThis can be done by providing information to educate clients about the products. The information can be promoted by advertise on social networking sites.Benefits of Link building for traffic optimizationClients have a better understanding of the goods and services.Goods and services can be commented on or criticized by clients.Affiliate MarketingThis is one of the most efficient methods of promoting the e-business or e-commerce sites. Affiliate marketing is risk free since its marketing costs are only salaried for actual results.This method eliminates the need for having an advertising budget or employees since the cost of using the affiliate marketing method is commission based.Benefits of Affiliate MarketingThis strategy allows the e-business or e-commerce to track visitors, this helps inE -businesses and e-commerce sites have access to a wider audience thus generating more goods and services.Pay Per Click AdvertisingThis is a type of advertising where the advertiser pays depending on the number of times the published ad is clicked on. It is a very effective way of butting specific users and it also provides a reliable way of measuring the effectiveness of the advert.Benefits of pay per click advertisingIt targets users more accuratelyIt can show what keywords users have clicked on to view its site.It is also simpler in targeting users who live in different geographical spots.The economical impact on e-business and e-commerce helps in building credibility. It is easier for the e-business and e-commerce sites to gain clients confidence if they connect with them on a personal and lord level.Social ImpactsWhen it comes to social impacts, this mainly refers to productivity of employees in e-business and e-commerce sites. This is the biggest concern in e-businesses since it can lead to network security risk and damage to reputation.Negative employee blogging or inappropriate posts about the workplace on social networking sites presents a new, confusing and often very daunting challenge for many smaller employers, said Jackie Breslin, handler of human capital consulting for TriNet. Business owners need to stop and ask themselves some important questions regarding their employees personal online usage of this growing technology in order to guard duty the companys reputation and protect themselves from liability if legal and harassment issues arise.Justin (2008)The solution to this problem is internal and an external custom social network. These are organizational or private social networks where only staff members and clients have access. This improves teamwork, collaboration and productivity within the staff members. When it comes to clients, it will improve loyalty and retention and most of all, increase the retort time for enquiries.There are se veral negative impacts that social networks have such as Technical threat, online scams, cyber-stalking and identity theft. Malicious users are constantly exhausting to post or load their contents containing 6 browser exploits and then convinces users to view their contents. They also post scripts on the social networking sites that will run inside the browser of the users that view the content. A good example of this is cross-site scripting, this is basically a security exploit in which the attacker inserts a malicious code into a link that appears to be from a trustworthy source.Once a user clicks on the link, the embedded code is submitted as part of the clients web request and it executes on the users electronic computer thus allowing the attacker to steal information.But the technical threat has preventive methods such as filtering scripts, and updating the web applications, antivirus and antispyware.The solution that millions of internet users trust is assure Socket Layer certificates. A social networking site has to have a Secure Socket Layer installed for it to safeguard its members. The same applies to the e-business and e-commerce since the solution will ensure that clients online payment information will be submitted securely to its payment gateway and merchant account, it will also protect the website in case payment information is compromised.Secure sockets layer has other advantages likeIt encrypts important information.Each secure socket layer certificate has unique, authenticated information about the certificate owner.SSL is used only where sensitive information is exchanged in order to provide privacy/security. So its a must have for both the e-business and the e-commerce.This means that secure socket layer certificate have no negative impact or disadvantage since its only used to encrypt important or vital information.5. ConclusionWhile this research paper presents an evaluation of the impact of social networking on e-business. It seems that social networks have positive impacts on e-business even though some threats have been identified, such as security and privacy.Privacy has the most negative impact since almost all users write things about themselves which they wouldnt have in a social meeting.This makes it easy for hackers and malicious attackers to target them. Even with the integration of the social and e-commerce users, this has still created a new target for hackers and malicious attackers. Since e-commerce users post links in their social network account which will redirect anyone who clicks it to the products page in their e-commerce account, you may find that fraudsters or even hackers will place links that will actually give them access to information of both the e-commerce and social network accounts of the targeted user.It would have been better if further understanding of the structural differences between social networks and e-business were made. The observed differences could be attributed to the e-businesss nature of the network transactions, a further user behavior analysis on e-business or e-commerce could be carried. The findings could better the understanding of the motivation of the users socially and business wise.
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